Tuesday, August 20, 2013

Oh, Comcast Corporation

Dear Comcast,

This is yet another time I am having to email you about a particular situation that has yet to be addressed. EVERY single time it rains, our Internet goes out. I have emailed and contacted twice this year Farrah Lively from your corporate office in New York who has promised to get someone to my road to fix this ongoing problem. I've also emailed someone from Augusta, GA that works for Comcast who took my information, but nothing happened. 

Our Internet went out again today. A man who works for you by the name of Leonard was nice enough to come out and fix the problem yet again. As we suspected the amp up the road just poured water when he opened it up. He said he knows this is will be the second time he has asked the maintenance techs at the Hartwell, GA location to fix it and they won't. He said, "I'll ask 'till I'm blue in the face, but I can't make them fix it." After emailing various people and getting foreign people WHEN they actually answer the phone on customer service hasn't worked. So maybe this message will get someone's attention. We have been customers for almost eight years and just want this problem fixed. No more empty promises or excuses, please! If someone from Comcast will message me, I will be more than happy to give you our address.

Sincerely,

Madison Sanders

Saturday, August 03, 2013

Adjustment

Spinning, spinning, spinning

Mind is going in so many directions, trying to find somewhere to land
Do this, do that
In the midst, I seem to lose myself in the busyness
The busyness of living...of doing

How do I adjust to the quietness?
The seemingly monotonous routine
I realize in a moment that I have never really learned to rest
Rest my mind, my body
Turn off the switch that so often screams for me to do

It's okay to just take time to rest
Reenergize my thoughts
Fire up those creative pistons that have laid dormant, squashed by things

Now, I sit in the quiet, praying
Talking with my Father
Taking time to listen, really listen
Not rushed by the clock and impending sunrise

Now I wake up, look around my room and give myself a chance to wake up
After eating breakfast, I assume my usual position in my comfy lift chair and sometimes a good book
Sitting, savoring, being

Although I've entered a new phase void of papers and tests,
My life is my newest project
Madison: Unscripted
Liberating, Exciting, Limitless
And the next chapter is looking pretty good!